Should it be necessary to return an item, you may return it for a refund or exchange within 30 days (45 days in Nov & Dec) of delivery only if the time is in original packaging and in a new and resalable condition. Any product that was used or fully/partially installed is non-returnable. Damaged shipment, defective or incorrect items must be exchanged within 30 days (45 days in Nov & Dec) from the date you receive the item(s). Order cancellations can only be requested prior to shipment. To return or exchange item(s), please follow the following 3 simple steps below:
All warranty issues are based on our Xtralights 90 days limited warranty and 1 year (or longer) limited manufacturer's warranty policies only. Xtralights and manufacturer warranty covers all defective product that is properly installed by a professional technician. Please retain all original equipments and parts of your vehicle until you fully test our products (in case you need to return the item back to us for warranty service).
Investing in a XtraCare Extended Protection Plan means you'll receive peace of mind knowing your product is covered after a manufacturer's warranty expires. We'll make repairs on the covered product, including those made due to mechanical or electrical failure, at no additional cost to you. And it's hassle-free — your product will be serviced by a professional technician for the duration of your plan. Filing a claim is easy, just live-chat, call us at (323) 908-2099 or go to our 24/7 Customer Help Center online
and submit a claim ticket.
Magnuson-Moss Warranty Act: Legally, a vehicle manufacturer cannot void the warranty on a vehicle due to an aftermarket part unless they can prove that the aftermarket part caused or contributed to the failure in the vehicle (per the Magnuson Moss Warranty Act (15 U.S.C. 2302(C)). Learn More